Business Operations
A Credit Note Changes the Invoice Record; a Refund Moves the Money
A credit note records an adjustment to a charge, while a refund records money returned. Keep both steps clear when resolving an invoice change.
MODELS · PROCESS · PEOPLE
invoices
Business Models
A Purchase Order and an Invoice Answer Different Questions
Follow a purchase from the buyer’s order to the supplier’s invoice, then check delivery and agreed terms before treating the paperwork as ready for payment.